Collecting information about you
There may be times when we will ask you to provide personal information such as your name, postal/billing address, telephone number, email address. We will also maintain a record of your project.
Whether or not to provide such information is completely your own choice, but if you choose not to provide the information we request, we may be unable to access certain services and complete the proposal. We may contact you via phone, email or postal address to ask questions.
Using information about you
We only retain the personal information for as long as we need it to fulfil the purpose for which it was collected (or for directly related purposes) or as otherwise required by law.
We may engage sub-consultants in certain circumstances provide certain services including, traffic assessments, engineering, acoustic assessments, visual and landscape assessments, ecology and archaeology etc. We provide our sub-consultants with the information needed for them to perform these services.
Cookies are small files that a website can send to your computer which can be stored on your hard drive (persistent cookies) or in memory (session cookies). Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.
You can set your web browser to notify you when a cookie is received, giving you an opportunity to accept or reject the cookie. You may choose to disable the “cookies” option on your web browser; however please note that doing so may affect the use of our website.
We use google analytics software to help measure traffic patterns to, from, and within our website. Google analytics anonymously monitors IP addresses and aggregates website statistics such as number of page views, the number of visitors, time spent on our site, browser types, and common entry and exit points into and from the website.
All information is aggregated by google analytics and provided to us to help us better understand usage of our website – no individual visitors are identified. Google analytics is a leader in the internet industry and their systems have been adopted as an accepted website traffic measurement standard amongst major internet sites.
Reports we receive from google analytics may include the following features:
- analysis of our paid digital advertising on other websites. This gives us insight into advertising views and helps us optimise and tailor our advertising.
- analysis of our website use relating to visitor age, gender and interests overall. This anonymised information helps us to understand browsing behaviour to help us with our marketing and give visitors a better experience whilst visiting our site.
- integration of our advertising and website analysis. This allows us to tailor our advertising to ensure the right types of offers are shown to you while you are using the internet outside our website.
Editing, updating, correcting and deleting information about you
You can request access to and correction of personal information. You may also ask us to remove your personal information from our systems. Please note it may take up to 15 business days to process your request. Please email us at firstname.lastname@example.org if you have any questions about our privacy practices or require your personal information to be updated.